Question 1

How to remove stains from my carpet?

Accepted Answer

Do not scrub the stained area, only blot with a clean towel. Should you inadvertently cause a stain it is vital that you don’t start attempting to remove it yourself with every carpet cleaning product under the sun. It’s even more crucial that you don’t start scrubbing it like there’s no tomorrow. While your efforts are well-meant, they will very likely do a lot more harm than good. Scrubbing at stains usually only serves to embed them more deeply into the fabric or carpet and distort the pile. It is al about chemistry and fibre type. Meanwhile, the use of different chemicals and solutions to attempt to remove the stain is unlikely to work, and will result in a noxious concoction of harsh substances and clashing cleaning products stewing together and making removal of the stain even harder. Supermarket stain removal products often make it worse. There aren’t any domestic cleaning products that are effective at removing truly stubborn stains like red wine, coffee or tea, and pet urine stains. Attempting to do it without professional advice and help, is almost certainly going to exacerbate the problem. Keep calm! Before you do anything, give us a call and let us know what you’re dealing with. Our team of experts will be able to advise you on the best course of action, and we will create a tailored approach to the problem depending on the exact nature of the stain, and the specific item it is covering. For example, removing stains from carpets isn’t quite the same as removing stains from upholstery, mattresses or even rugs. We will be able to determine the best course of action and carry it out for you. We will be happy to offer you Free no obligation advice. Here at Cleaner Cleaner we have a consistently proven track record for excellent results and service. Our customer feedback is shining with praise and is second to none. We pride ourselves in delivering the personal touch and a bespoke solution to your particular needs. We use the most modern carpet stain removal technology, and are conscious that our methods are ecologically friendly, and completely safe for you, your family, and your pets. If you’re looking for carpet stain removal experts in London and the Home Counties, look no further. Give us a call now! We’d be delighted to help…

Question 2

How much it will cost to get my carpets cleaned?

Accepted Answer

Our London carpet cleaning services come at an affordable price.Customers can choose between three different levels of service. Silver, is our budget option great for end of tenancy carpet cleaning. Gold is our deluxe service and is homeowner’s favourite with lots of perks and bursting with value. Platinum is our ultimate service. You can choose what is best for you. It is truly affordable to everyone!

Question 3

Is your end of tenancy cleaning service 100% Guaranteed?

Accepted Answer

Our service is 100% guaranteed! We will help you recover your rental deposit! The checkout report often takes longer than 2-3 days to produce, and get sent to you. That is why our service is 100% guaranteed for 7 Days! We will return Free of charge if needed! Let's help you get your deposit back

Question 4

Is oven cleaning included?

Accepted Answer

Professional oven cleaning is included in our after rental service, as well as professional cleaning of all other appliances : washing machine, extractor fan, fridge, freezer, dishwasher.

Question 5

Is professional cleaning required at the end of tenancy?

Accepted Answer

When a tenant moves out of a rented property common perception is that they need to have the property professionally cleaned in order to get their deposit back. As of June 2019 this is no longer the case. Tenants are not obliged to hire professional end of tenancy cleaners, and instead can have the property cleaned themselves. The problem is, attempting this with little knowledge of what and how to clean to the standard that inventory clerks expect when inspecting, leads to a failed inventory, unnecessary hassle, and hefty deductions from the deposit. At Cleaner Cleaner we have over 12 years experience providing stress free moving out cleaning services, helping tenants in London recover their rental deposit with ease.

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